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Thank you for your interest in Eco Friendly Digs! We want to ensure that your positive experience with us continues throughout the shipping and delivery process.
Eco Friendly Digs offers shipping within the contiguous United States. Our shipping procedures vary according to your order, and also according to your preferences. We try to make the process as plain and painless as possible, but understand that you’re anxious to receive your order, and that you may have questions. Whenever you want to speak to someone about your order, you’re welcome to call use at 866-272-6773 or email us at firstname.lastname@example.org.
Most non-furniture items will arrive via UPS or FedEx. Shipping cost is determined by weight and location, as well as handling and packaging fees, and is calculated at checkout.
Eco Friendly Digs offers two options for furniture deliveries: Curbside Delivery and Inside Delivery.
This shipping includes curbside delivery only. In plain terms, curbside delivery means that your furniture will arrive on a truck with one driver. The driver is not responsible for taking your items off the truck, or for bringing them into your home or office. A lift gate is not included. If you need a lift gate to assist you, it is available for an additional $75. We use a variety of delivery companies to ship your furniture, including Fedex and UPS. When your order is ready for shipping, the delivery company will contact you directly to set up an arrival time.
Due to insurance and union rules, the driver(s) cannot assist in the handling of furniture beyond the back of their truck with our Curbside Delivery Service. The customer is responsible for getting the furniture off the truck and moving it into their home.
This shipping option follows our curbside delivery procedures, up until the point of delivery. That’s when our “white glove” service kicks in. Our friendly drivers will help unload every piece and carefully unpack them. They’ll bring the pieces into the correct rooms of your home or office, then will perform light assembly. Finally, they’ll even clear your home or office of the boxes and other packing materials. It’s our most personal, valuable way to ensure your satisfaction, and the perfect way to welcome your new heirloom to the family.
There are some locations where inside delivery is not available.
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